General Sales Conditions

1. Applicability
1.1 These general conditions of sale (“Conditions”) apply and form an integral part of all quotations, offers, order confirmations and contracts signed by LAMPUK (“LAMPUK” or “Sales”) with the buyer (the “Buyer”) in relation to the sale by LAMPUK and purchase by the Buyer of products (the “Products”).
1.2 Any change to these Conditions must be agreed between LAMPUK and the Buyer (the “Parties”) and approved in writing.

2. Act of sale
2.1 The request to sell Products is undertaken “on the seller’s approval” and is considered irrevocable for a period of 1 (one) month from the date of the order. This request will be considered a request for execution without prior acceptance, from the date of the receipt of the order by LAMPUK.
2.2 The products indicated in individual orders and the relative accessories, will be supplied to the Buyer by LAMPUK with a “retention of title”; in this case the title of the Products will pass to the Buyer only when full payment of the purchase price of the Products is made, while any possible risk of losing the Products will be the responsibility of the Buyer from the time of delivery of the Products by LAMPUK even to the carrier in accordance with the agreed INCOTERMS.
2.3 Notwithstanding the foregoing, the Parties agree that any damage caused to the Products and the relative accessories for any reasons not attributable to LAMPUK, does not release the Buyer from the obligation to pay even in the event the Products have not yet been delivered to the Buyer.
2.4 LAMPUK reserves the right to change or withdraw their Products from the market at any time and without notice.

3. Transportation
3.1 LAMPUK does not assume any responsibility in relation to any damage and/or loss of Products in transport except in the event the Products are delivered at place.
3.2 LAMPUK will have the right to establish the method of transport of the Products, except in the event the Parties have previously established the method of transport in writing.
3.3 The Buyer undertakes to check the condition of the Products upon delivery and make any claim and/or action to the courier directly in the event of any loss, theft, damage or delays in transportation and/or delivery methods of the Products.

4. Complaints
4.1 In the event the Buyer detects any faults and/or defects in the Products, the Buyer undertakes to send LAMPUK written notice of the same via recorded delivery within and not later than 8 (eight) days from receipt of the goods, upon penalty of loss of the LAMPUK warranty conditions. In this case the allegedly defective Products indicated in the compliant made within the established deadlines must be returned to LAMPUK once the Buyer has received specific written authorisation from LAMPUK to do so.
4.2 No complaint can be made by the Buyer if full payment has not been made for the same goods referred to in the complaint.
4.3 If the complaint made by the Buyer is acknowledged as valid, LAMPUK can make the necessary repairs and/or replace the Products at their sole discretion, with the exclusion of any other charge, obligation or indemnity against LAMPUK. The Products to be returned must be sent to the LAMPUK Distribution Centre
​4.4 In the event the Products returned by the Buyer are not found to have any faults and/or defects after being checked by LAMPUK, the Products will be returned to the Buyer and a debit note will be issued.